1. Introduction
3B Training & Behavior, LLC ("3B Training," "we," "us," or "our") operates the website located at https://3bdogtrainingexperts.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site, contact us by phone or email, or inquire about our dog training services.
By using our Site or contacting us, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site or submit your information to us.
2. Information We Collect
a. Information You Provide Directly
When you contact us by phone, email, or any inquiry form, we may collect:
- Your name
- Phone number
- Email address
- Physical location or service area (city/zip)
- Dog-related information (breed, age, behavioral history, training goals)
- Any other details you voluntarily share during a consultation or communication
b. Information Collected Automatically
When you visit our Site, we may automatically collect certain technical data including:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and time spent on pages
- Referring URLs
- Date and time of visits
This data is collected through standard web server logs and third-party analytics tools.
c. Cookies and Tracking Technologies
Our Site may use cookies and similar technologies to improve functionality and analyze traffic. You may adjust your browser settings to refuse cookies, though some features of the Site may not function properly as a result.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and schedule consultations
- To deliver dog training services you have requested or booked
- To communicate with you about your training program, schedule, and progress
- To send appointment reminders, follow-up information, or service updates
- To improve our Site, services, and communications
- To comply with applicable legal obligations
SMS/Text Message Communications
If you provide your mobile phone number and consent to receive text messages, we may contact you via SMS for appointment reminders, scheduling updates, and service-related communications. Message and data rates may apply. Message frequency varies. You may opt out at any time by replying STOP to any message. For help, reply HELP or contact us at (561) 710-3083.
4. SMS Consent and Communications Disclosure
Consent to Receive SMS Messages
By providing your mobile phone number and affirmatively opting in (whether through a web form, verbal confirmation, or written consent), you consent to receive text messages from 3B Training & Behavior, LLC at the number provided. These messages may include:
- Appointment confirmations and reminders
- Scheduling changes or cancellations
- Follow-up communications related to your dog's training program
- Responses to inquiries you have submitted
Consent is not a condition of purchase. You are not required to consent to receive SMS messages in order to purchase our services or receive a consultation.
Opt-Out
Reply STOP at any time to unsubscribe from SMS communications. You will receive a one-time confirmation and will receive no further messages unless you re-opt-in.
Help
Reply HELP for assistance or contact us directly at (561) 710-3083 or by email.
Message Frequency
Message frequency depends on your interaction with us and your training program status.
Carrier Disclaimer
Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
No Third-Party Sharing for Marketing
We do not sell, share, or transfer your mobile phone number or SMS consent to third parties for their own marketing purposes.
5. How We Share Your Information
We do not sell your personal information. We may share your information in the following limited circumstances:
- Service providers: We may share information with trusted vendors who assist with website hosting, analytics, communications, or scheduling, bound by confidentiality obligations
- Legal compliance: We may disclose information if required by law, court order, or governmental authority
- Business transfers: If 3B Training & Behavior, LLC is sold or merged, your information may be transferred as part of that transaction
- With your consent: We may share information in any other manner you explicitly authorize
6. Data Retention
We retain your personal information for as long as necessary to provide services, maintain business records, comply with legal obligations, and resolve disputes. When information is no longer needed, we dispose of it securely.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information, subject to legal retention requirements
- Withdraw consent for SMS communications at any time
To exercise any of these rights, contact us at the information provided in Section 11.
California Residents (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act, including the right to know, the right to delete, and the right to opt out of the sale of personal information. We do not sell personal information. To submit a request, contact us directly.
Florida Residents
We comply with applicable Florida privacy laws regarding the handling of your personal data.
8. Children's Privacy
Our Site and services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us and we will promptly delete it.
9. Third-Party Links
Our Site may contain links to third-party websites, including Google Maps. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
11. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:
3B Training & Behavior, LLC
327 SE 3rd Ave
Delray Beach, FL 33483
Phone: (561) 710-3083
Email: Available via the contact page at https://3bdogtrainingexperts.com/contact
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top. Continued use of the Site or our services after any changes constitutes your acceptance of the updated policy.
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